Return and Refund Policy
Return Policy:
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 7–14 days of receiving your item. To be eligible for a return:
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The item must be unused, unwashed, and in its original condition.
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It must be returned in the original packaging with all tags and labels attached.
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A receipt or proof of purchase is required.
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Returns will not be accepted for final sale items, customized/personalized items, or items marked non-returnable.
To initiate a return, please contact us at [your email/contact form link] with your order number and reason for return. We will provide return instructions. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Refund Policy:
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved:
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A refund will be issued to your original method of payment within 5–10 business days.
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Original shipping charges are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).
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If the refund is delayed or missing, please check with your bank or payment provider first. If the issue persists, contact us at [your email/contact].
Please note: We reserve the right to refuse a return or refund if the returned item does not meet the conditions stated above.